Accessibility Statement

Effective date: 20 February 2026
Last updated: 20 February 2026

1. Our Commitment to Accessibility

Embers After Ltd (“we”, “us”, “our”) is committed to making our website accessible and inclusive for as many people as possible, regardless of ability or technology.

We aim to provide a website that is accessible in accordance with the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standard.

We are also committed to meeting our obligations under the Equality Act 2010.

2. Measures We Have Taken

To improve accessibility, we:

Use clear and simple language
Structure content with appropriate headings
Provide alternative text for meaningful images
Ensure sufficient colour contrast
Enable keyboard navigation where possible
Use accessible fonts and readable text sizes
Maintain compatibility with screen readers and assistive technologies

Our website is built and hosted using Wix, which provides built-in accessibility tools and features.

3. Known Limitations

While we strive to ensure full accessibility, some areas of the website may not yet fully conform to WCAG 2.1 standards. For example:

Some third-party apps or payment gateways may not be fully accessible
Older product images may not yet have complete alternative text
Some dynamic elements may have limited keyboard support

We are actively working to improve accessibility over time.

4. Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and make improvements where reasonably possible.

If you encounter any accessibility barriers, please let us know so we can address them.

5. Feedback and Contact Information

If you experience difficulty accessing any part of our website, or if you need information in an alternative format (such as large print or plain text), please contact us:

Email: embersafter.records@gmail.com
Business name: Embers After Ltd

We aim to respond to accessibility enquiries within 5 working days.

6. Enforcement Procedure

If you are not satisfied with our response, you may seek advice from the Equality Advisory and Support Service (EASS):

Website: https://www.equalityadvisoryservice.com/
Telephone: 0808 800 0082